At CRM Total Solutions, we view ourselves as partners in your business. Your success is our success. We work quickly and efficiently to resolve your technical issues. We also support your overall CRM eco-system so can support any add-on products as well. This is important as the CRM vendors will not support any integration with add-ons. And all CRM vendor technical support is a “break-fix” support. That means they will provide support if something breaks and needs to be fixed. But they don’t provide support for things like “how to”.